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Keep instructions close to where they’ll be needed

Posted: August 14th, 2010 | Author: ktcita | Filed under: UX lessons | Tags: | No Comments »

Our washing machine has a handy design feature. The legend for all of the letters used on the dials of the washing machine is printed on a waterproof slip of paper that is found in a special slot built into the powder drawer of the machine. You never have to search for the book (which is always buried under a pile of stuff in the 3rd drawer down!). The instructions are kept close to where they’ll be needed.